Forecasting predicts service volumes and agent demands, helping you to direct your support resources more effectively.

Try out Check Performance, a new Excel for the web feature that detects unneeded formatting that could be slowing down your workbook performance.

Get an insider’s look at how we’ve leveraged the power of AI and deep learning to make the search experience in Word more like how you search the web.

Whether it’s skiing a volcano or tackling a tricky copy/paste feature change, Word Product Manager Ali Forelli is ready to take on the challenge!

A small dialog box cramping your style for managing rules in Excel? You let us know, and we made the Conditional Formatting dialog box resizable!

By popular demand, you can now highlight any text in PowerPoint on your iPhone or iPad—it only takes a couple taps!

New pop-up cards allow you to easily review and act on your document’s tracked changes in Word for Windows and Word for Mac.

Stay on top of your work and life with the Notifications pane, which offers customizable alerts that are relevant to you—including email and document @mentions, travel updates, and more!

Enjoy control over how and whether the data you enter is automatically converted to specific formats in Excel.

The ability to customize slide backgrounds with a picture is a great way to jazz up your PowerPoint presentations. Now this feature is available on iPad!